by Joe Massucci | Articles
In the not-to-distant future, your state of mind may determine the music you hear. Scott Wilkinson’s essay about quantum music experiments blew my mind (“Got QUALMS?” – Electronic Musician). It’s true. In experiments, the sound and perception of the same piece...
by Joe Massucci | Articles
A White House study shows that there are substantial rewards for companies that pay special attention to their dissatisfied customers. According to a White House study titled “Consumer Complaint Handling In America,” there are handsome profits for companies that...
by Joe Massucci | Articles
Manufacturers regularly use statistical data to aid in designing their products and in scheduling production to meet the needs of the market place. By using statistics, we, too, can predict variability and use it to our advantage. No two people or things are ever...
by Joe Massucci | Articles
Even if you’ve never heard of Del Meyer, you’ve been touched by his work. He has been awarded 26 patents during his 35-year career. None, however, has had more impact than his idea to make purified terephthalic acid, or PTA, the raw material of polyester – a product...
by Joe Massucci | Articles
A lost Soviet submarine. A mad, reclusive billionaire. A dangerous covert salvage from the bottom of the sea. A Cold War espionage thriller? No, it’s the true story of a unique recovery ship that’s now getting a new lease on life with oil and gas companies. The Glomar...
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